top of page

SUPPORT MONTAER
Keep Flying.

Customer Support

Because World-Class Aircraft Deserve World-Class Support

​

At MONTAER, customer support is not an afterthought—it’s a core part of your ownership experience. When you choose a Montaer aircraft, you're not just investing in a finely crafted machine; you're joining a community of aviators backed by a responsive, knowledgeable, and genuinely dedicated support team.

Whether you're a new owner preparing for first flight, a flight school managing a growing fleet, or a private pilot planning a cross-country adventure, our support team is here to ensure every question is answered, every concern is addressed, and every part of your journey is backed by confidence.

​

Prompt. Personal. Professional.

We understand that time matters in aviation.

 

That’s why every inquiry—whether technical, operational, or general—is treated with urgency and care. You can count on:

​

- Responsive Communication: Reach us by phone or email—whichever suits your mission.

- 24-Hour Guarantee: We commit to responding within 24 hours or by the next business day.

- Tailored Expertise: Our team is trained specifically on Montaer aircraft systems, avionics, and maintenance protocols.

- Multilingual Service: Support is available in English, Portuguese and Spanish.

 

Support Hours

Monday to Friday
9:00 AM – 5:00 PM EST
Phone and Email Support Available

​

​

Beyond the Call

Montaer’s service doesn’t stop at the factory gate.

 

Through our expanding network of authorized service centers, domestic and international parts logistics, and dedicated post-sale support advisors, we ensure your aircraft stays flight-ready—day after day, mission after mission.

​

When you fly Montaer, peace of mind comes standard.

​

​

To access and download Publications, Manuals, and related documents, PLEASE LOG IN in the menu bar.

Manuals
Dealerships

Download MONTAER's Continued Operational Safety Guidelines

OUR SUPPLIERS

Garmin
DUC Propellers

IN BRAZIL ​

​

MONTAER AERONAVES LTDA

​

Avenida Antônio Sérgio Carneiro, S/N,

Bairro Santo Antônio dos Prazeres

Feira de Santana, BA. CEP: 44069-010

Republica Federativa do Brasil

​

Site : www.montaer.com

E-mail : contato@montaer.com

              support@montaer.com

Telefone : +55 (75) 99814-1207

​

IN THE UNITED STATES OF AMERICA

​

MONTAER AIRCRAFT LLC

​

DeLand Municipal Airport (KDED)
921 Biscayne Blvd
Hangars E16-20

DeLand FL, 32724
United States of America

​

Website: www.montaer.com

Email: info@montaer.com

             support@montaer.com

Phone:  +1 (321) 430- 2376

PUBLICATIONS

MONTAER / SUPPORT / PUBLICATIONS

Service Bulletins

1) BS_001.22 

SI-912-016R9 Selection of suitable operating fluids for rotax Engine Type 912i, 912 and 914 (Series)

Published: 09/26/2022

​

​

2) BS_002.22

Modification of the Fuel System - Return Line

Published: 09/26/2022

​

​

3) BS_003.22

Radiator Air Intake Modification 

Published: 09/26/2022

​

​

4) BS050223001

Modification in the inspection time on the 4130 steel tube of the main landing gear (P/N MC019953000) due to the occurrence of cracks and oxidation.

Published: 02/03/2023

​

​

5) BS050323002

Modification in the inspection time on the 4130 steel tube of the main landing gear joint with vertical tube due to the occurrence of cracks.

Published: 03/01/2023

​

​

6) BS240323001

Inspection on the armored aerospace electrical cable connection, AWG 4, after reports of cracks.

Published: 03/02/2023

​

​

7) BS510323001

Guidelines for adding a gusset bracket structural reinforcement on the joint of the 4130 steel tube for the main landing gear and vertical tube.

Published: 12/05/2023

​​

​

8) SBA0012025

Service Bulletin Alert - Multiple Rotax Items - Immediate Action Required

​

​

9) SBA0022025

Service Bulletin Alert - Multiple Rotax Items - Immediate Action Required

​

bottom of page