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SUPPORT MONTAER
Keep Flying.

Customer Support

Because World-Class Aircraft Deserve World-Class Support

At MONTAER, customer support is not an afterthought—it’s a core part of your ownership experience. When you choose a Montaer aircraft, you're not just investing in a finely crafted machine; you're joining a community of aviators backed by a responsive, knowledgeable, and genuinely dedicated support team.

Whether you're a new owner preparing for first flight, a flight school managing a growing fleet, or a private pilot planning a cross-country adventure, our support team is here to ensure every question is answered, every concern is addressed, and every part of your journey is backed by confidence.

Prompt. Personal. Professional.

We understand that time matters in aviation.

 

That’s why every inquiry—whether technical, operational, or general—is treated with urgency and care. You can count on:

- Responsive Communication: Reach us by phone or email—whichever suits your mission.

- 24-Hour Guarantee: We commit to responding within 24 hours or by the next business day.

- Tailored Expertise: Our team is trained specifically on Montaer aircraft systems, avionics, and maintenance protocols.

- Multilingual Service: Support is available in English, Portuguese and Spanish.

 

Support Hours

Monday to Friday
9:00 AM – 5:00 PM EST
Phone and Email Support Available

Beyond the Call

Montaer’s service doesn’t stop at the factory gate.

 

Through our expanding network of authorized service centers, domestic and international parts logistics, and dedicated post-sale support advisors, we ensure your aircraft stays flight-ready—day after day, mission after mission.

When you fly Montaer, peace of mind comes standard.

To access and download Publications, Manuals, and related documents, PLEASE LOG IN in the menu bar.

Manuals
Dealerships

Download MONTAER's Continued Operational Safety Guidelines

OUR SUPPLIERS

Garmin
DUC Propellers

IN BRAZIL

MONTAER AERONAVES LTDA

Avenida Antônio Sérgio Carneiro, S/N,

Bairro Santo Antônio dos Prazeres

Feira de Santana, BA. CEP: 44069-010

Republica Federativa do Brasil

Site : www.montaer.com

E-mail : contato@montaer.com

              support@montaer.com

Telefone : +55 (75) 99814-1207

IN THE UNITED STATES OF AMERICA

MONTAER AIRCRAFT LLC

DeLand Municipal Airport (KDED)
921 Biscayne Blvd
Hangars E16-20

DeLand FL, 32724
United States of America

Website: www.montaer.com

Email: info@montaer.com

             support@montaer.com

Phone:  +1 (321) 430- 2376

PUBLICATIONS

MONTAER / SUPPORT / PUBLICATIONS

Service Bulletins

1) BS_001.22 

SI-912-016R9 Selection of suitable operating fluids for rotax Engine Type 912i, 912 and 914 (Series)

Published: 09/26/2022

2) BS_002.22

Modification of the Fuel System - Return Line

Published: 09/26/2022

3) BS_003.22

Radiator Air Intake Modification 

Published: 09/26/2022

4) BS050223001

Modification in the inspection time on the 4130 steel tube of the main landing gear (P/N MC019953000) due to the occurrence of cracks and oxidation.

Published: 02/03/2023

5) BS050323002

Modification in the inspection time on the 4130 steel tube of the main landing gear joint with vertical tube due to the occurrence of cracks.

Published: 03/01/2023

6) BS240323001

Inspection on the armored aerospace electrical cable connection, AWG 4, after reports of cracks.

Published: 03/02/2023

7) BS510323001

Guidelines for adding a gusset bracket structural reinforcement on the joint of the 4130 steel tube for the main landing gear and vertical tube.

Published: 12/05/2023

8) SBA0012025

Service Bulletin Alert - Multiple Rotax Items - Immediate Action Required

9) SBA0022025

Service Bulletin Alert - Multiple Rotax Items - Immediate Action Required

10) SL010426001

Service Letter - Alert on the use of E30 Fuel

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